Returns, Refunds & Order Issues
Because trading-card condition can change after handling, returns for buyer’s remorse are generally not accepted on accurately described singles. If an item arrives damaged in transit, is materially different from the listing, or the wrong item is sent, contact Double W Cards within 7 calendar days of delivery with photos of the item, packaging, and shipping label. Do not alter, clean, grade, open sealed product, or otherwise change the item before the review. Approved returns must be sent back in the condition received and with the requested tracking method. Refunds are issued after the returned item is received and verified when a return is required. Nothing in this policy limits rights that cannot legally be waived or rights available through the payment provider. Fraudulent claims, payment reversals, or chargebacks may be contested using order records, listing photos, correspondence, carrier records, and other relevant evidence.
Condition shorthand
NM: minimal wear. LP: light visible wear. MP: moderate wear. HP: heavy wear. DMG: damage such as creases, dents, tears, water damage, or other major defects. Photos and listing-specific notes control if they show more detail.
